UPDATED 08/22/2022, updates as of this date are marked in white.

SPECTRUM UPDATE

The "Guest Network" is discontinued and should not be visible on your devices.

"Resident Network" is active, please use this network.  The password is the same as the guest network was (sorry we needed 8 characters).  If you have trouble connecting, try forgetting all wifi networks and signing into the resident network again as this has helped many individuals.  You must resign into the new resident network on every device.

MBPS have greatly improved for the majority of co-owners and the board will continue to work with Spectrum on areas with slower/little speed.  Contact Kim or Cathy via email, Facebook messenger or in person if you experience no signals, buffering, or are being kicked off the network; do not contact Spectrum until further notice.  THANKS EVERYONE!

IMPORTANT SPECTRUM NOTICE … PLEASE SHARE WITH FRIENDS & NEIGHBORS

After considerable discussion with the vice president of Spectrum and senior IT services, the RESIDENT NETWORK will be activated on Monday, August 22nd, and the Guest Network will be discontinued. Co-owners will have to reconnect their devices (Roku, chrome cast, etc) on each TV to the RESIDENT NETWORK. Laptops, cell phones, tablets, etc will also need to be connected to the RESIDENT NETWORK to receive a signal. The “flash page” requirement has been removed from the RESIDENT NETWORK, which prevented connecting to the Managed WIFI system previously. The password that was originally assigned to the RESIDENT NETWORK will remain the same. This password was distributed at the Annual Meeting as well as being distributed to co-owners throughout the campground. If you do not have the RESIDENT NETWORK password, contact a Board member or your friends/neighbors as many are aware. Passwords will not be published on Facebook.

By changing to the RESIDENT NETWORK speeds should improve, which will allow signals to reach further and help with buffering. This will also allow Spectrum to more readily identify the areas where gaps in coverage are present and remedy the situation in a more timely manner. The advanced firmware technology utilized in this project has presented significant implementation challenges. While Spectrum will continue to work with the manufacturer in resolving these issues, they may utilize standard firmware until such time as the problem areas are resolved. Should this direction be taken, any interruption in services will be short-lived.

A Spectrum technician will be on site during the transition on Monday. If for some reason a qualified technician is not available, the change will be delayed a day. Kim and Cathy will be available on Monday and Tuesday to help co-owners that experience difficulties in reconnecting devices. The steps in reconnecting your device is the same as previously with the exception of choosing the "RESIDENT NETWORK.” Any co-owner that is unsuccessful in connecting to the RESIDENT NETWORK, experiences buffering, no service, devices being dropped off the network, etc., please notify Kim or Cathy via this thread, email, messenger, or personal contact with your lot number and the problem(s) you are encountering. At this time, do not call in to Spectrum to resolve the issue. The Board will gather the information this week to present to Spectrum’s senior IT representative as it becomes available. This should hasten problem resolution.

Appropriate credit has been sought, and has been authorized by Spectrum, to the campground’s account as a result of inconsistent services.

Again, please share and “spread the word” of this change with your friends and neighbors. Let’s all hope this change will improve our service and assist with identifying and resolving gaps in service coverage. A big shout out to all the co-owners for their patience over the last several months and please know that your continued patience and support is greatly appreciated.

Annual Meeting:  Thank you all that attended the annual meeting yesterday.  A lot was discussed and covered and we thank you all for your continued support in the betterment of our great community!

New Board of Directors:  Please welcome Greg back to the Board of Directors and thank you to Michele for your service on the previous Board.

SPECTRUM UPDATE 7/10:  Please bear with us as we are working with Spectrum on our channel lineup, as it has changed and/or eliminated channels this weekend.  

SPECTRUM UPDATE 7/6:

A community wide shut down occurred in the early morning hours. Technicians have been on site today. IF YOU ENCOUNTER A PROBLEM CONNECTING, please do the following. Co-owner help is needed to bombard Spectrum with service calls:

• CALL 855-895-5302
• At the prompt asking if you are calling from the number associated with the account; RESPOND NO
• At the prompt asking for an account number or phone number; RESPOND CONTINUE
• At the prompt asking for your zip code; RESPOND 48750
• At the prompt asking for which option; RESPOND TECHNICAL SUPPORT
• At the prompt asking for what do you need help with; CHOOSE INTERNET OR STREAMING
• You should then be connected to a representative. Please indicate your problem; buffering, unable to connect, etc. Be firm if you are unable to connect. Get the incident number from the representative for documentation, explain this is a new set up and insist a technician needs to be sent out on a service call if the representative is unable to walk you through connectivity.

This information will be distributed at the annual meeting. Thank you for your help.

WIFI/CABLE UPDATE 7 /1:  Spectrum continues to work through issues, but we have set up the guest wifi network to utilize until issues are resolved with signing into the Resident wifi.  If you were able to connect to the resident wifi, it will continue to work for you.  If you were not able to connect, please use the guest wifi using the same password as the residential wifi just add a preceding 0 (zero)  to it.  The change in this password is due to it needed to be a minimum of 8 characters.

6/30 10am: Spectrum is continuing to try to resolve the programming issue.

6/28 8pm: An issue has arose with signing into the wifi, as it has stopped asking for the password. I have placed a call to Spectrum and will update everyone as soon as we have it resolved.

You can still use it, but if it doesn't ask for the password, you will not be able to download the Spectrum TV app or will not be able to connect to Spectrum TV either on your TV. It has been working on cell phones, tablets and computers. Sorry for the inconvenience.

CABLE/WIFI:  Great News!!! Our wifi and Spectrum TV is live and fully functioning.  All you need to do is sign into the wifi using your provided password and username. If you do not have the user name and password, you can find it posted in the bathrooms, clubhouse and on the front office window.  This will give you access to the wifi. Sign in each device you wish to be on the new wifi.

After you sign into the wifi, be sure you have dowloaded the "Spectrum TV" app, open the app and you will automatically be signed into the cable. If you are a Spectrum user at another location; such as your home, you will need to log out of the Spectrum TV app before signing into the wifi in order to connect to our Spectrum TV service.

You will need to complete the above for each individual device you choose to use, ie.. smartphone, TV, etc. More troubleshooting and install information can be found under the wifi/cable tab above.  Thank you all for your patience over the past few weeks!

The user name and password for our new wifi has been reposted in each of the bathrooms, the clubhouse and on the inside of the window of the admin building. These were previously posted and have been removed by someone. Please do NOT remove them - if you need a copy, simply take a picture with your phone of the posting or visit the admin building during cable box return times for a printed copy.  Thank you for your patience as we work through this for the betterment of our great community.

WALKING PATHS:  Please use caution when using the walking paths, as many tree roots have upheaved the blacktop.  These areas have been marked with paint to provide a visual caution until a contractor can be aquired to make the repairs.  Remember these paths are for walking only; no bikes, skateboards, rollerblades, etc.

GARBAGE:   All garbage must be placed within the receptacle; not around it or in front of it.  As a reminder all larger items and construction debris, must be dispose of off property by the co-owner.

CODE:  The gate code is now in for this season, please refer to your last newsletter for the new code.  It s a good idea to have your park key on you in case there is a gate malfunction.

AED's:  The new AED's are now in their outside cabinets at both the clubhouse and  the front administration building.

SEWER:  DO NOT place items down your sink or toilet drains, including flushable wipes, baby wipes, grease, etc., doing so causes clogging and makes it more costly to maintain our sewer system. 

SURVEY:  Plotting within the park is completed and some minor adjustments are being made. Several stakes have been removed, please DO NOT remove any wooden or metal stakes/pins on your property as these are legal markings. Each stake that has been removed will be re-staked and the Association will be charged over and above the original expenses associated with the staking.  Please do not increase the Association's expenses by removing stakes. The Board will remove wooden stakes once all new mapping is documented, recorded and completed.

ANNUAL INSPECTION:  Every fall EGLE visits the park as part of the process to receive a yearly license.  Compliance is essential with maintaining 4 ft. halo's around all structures, appropriate water / electrical line hook-ups, safety chains around propane tanks, and anti-siphon water devices on ALL water spigots. In the January 2022 billings, those that did not have anti-siphon water devices on their water spigots will be charged $10.00 for each device.  Installation of the devices have been completed by the Park Manager.

PET REMINDERS:  This past season there were several complaints concerning pets i.e., lunging, unleashed, unmonitored, pet waste in and about the campground including pet waste in front of the park by the basketball net, etc. Please keep your pets on leashes at all times and clean up after them in EVERY area of the campground. The State of Michigan requires that all animals must be leashed at all times and under the owner's control.  No pets are allowed other than those that are owned by co-owners

Reminders for the Safety and Consideration of All:

• You must be parked within your unit lot lines, please use the new pins/posts that have been placed at your unit.  This is for the passthrough of boats, trailers, etc and most importantly - so emergency vehicles can pass through if there is a car coming the opposite way, as a few seconds can save a life. 
• Please respect other co-owners and follow the quiet time rule which is between 6am-11pm.
• Please be cautious when swimming as boats may not be able to see swimmers. It is suggested to have a float or other item for visibility if you are a ways away from shore. It is also asked that all boaters stay clear of swimmers and approach the beach/seawall area slowly and with extreme caution.
  
• Please clean up after yourself, a lot of garbage has been left along our beach and the beach to the north. Please be considerate and pick up all items when leaving, such as bottles/cans, wrappers, etc.
• NO fireworks or sparklers of any type are allowed anywhere within the park including the beach area above the seawall.
• NO fires are allowed, except at the marina community firepit or below the metal seawall.
• All dogs must be on leashes within the park, including the beach. Also, be sure to immediately clean up after your dog including feces and any holes that may be dug.
• Use walkways (no bikes allowed); cutting through lots or between units is not allowed.

Grass Cutting: It is the responsibility of the unit owners to ensure that the areas of grass needing to be cut remain clear of any items which includes, boats trailers, hoses, yarn ornaments, goose/animal deterrents, vehicles, etc. It is not the responsibility of the lawn service to move these items or attempt to weed whip around/beneath them. Also, if you are using another owners unit to park your vehicle, they should be aware and provided approval prior to parking on them and it is your responsibility to ensure your vehicle is moved so that the lawn cutting service can trim their grass.

Parking: Numerous parking complaints have been brought to the attention of the board and all co-owners need to ensure that they comply with the following parking rules:

• Each unit must have at least one parking spot that is a minimum of 9' x 18'
• All vehicles must be at least 2' off the road and 2' from their road side property lines
• No vehicles can be parked in the road at any time
• Only ONE vehicle is allowed per unit

These regulations are for the safety of all and those owners who do not comply will receive letters from the board.  Please be courteous of other owners and the cost that occurs in sending these letters; along with the time associated with the board who can use the time to focus on more important issues within the park.

Marina: The marina now has a website and is managed by the marina board and this post to our site is to help get the information out as quickly as possible. Please share their website with any marina owners you may know. AusableHuronCondominiumMarina.com

Mailing Address: AHCCA, P.O. Box 318, Au Gres, MI 48703